Supportive team, but feels like a ticket farm - Senior Customer Support Engineer L5 bei SailPoint Technologies: Mitarbeiterbewertung

4.0
22. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very supportive team and company. Managers are very ready to assist and ensure you are taking time off when needed. Company outlook is pretty good internally, and all teams are working together to meet the business' goals.

Kontras

Feeling more and more like a ticket farm. We push customer to utilize paid Services more than provide them information directly via Support. This is more-so driven by the low hire rate compared to turn over and long training times - meaning the team feels the load a lot more when one person leaves.

Mehr Bewertungen zu SailPoint Technologies entdecken

5.0
9. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

SailPoint's culture and commitment to our Crew is simply second to none.

Kontras

I have no cons to report.

5.0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Collaborative environment, fair compensation and possibility of increase through shares awards, leadership that really tries to involve you with what you like doing - in my time here I never felt like a number, they genuinely care. Affinity groups give you the opportunity to meet people from many areas of the company. Pool of very qualified resources make staffing and overseeing projects easier. Product keeps advancing, so it never gets boring, there is always something new to learn. Good work life balance - heavier workload when projects going live or end of quarters, but lower in between.

Kontras

Mostly remote teams - easy to stay isolated, very rare opportunities to bring the team to in person gatherings.

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