One of the Best places to work in the state. - Customer Service Specialist bei SWBC: Mitarbeiterbewertung

5.0
19. Sept. 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

They offer a great pay and benefits package and take great care of their employees. They will also offer opportunities to expand your skillset.

Kontras

At least in Lender Placed Operations, they have a tendency to go into mandatory OT a lot to meet clients' needs. They try to circumvent or make up for it, but it still happens with relative frequency. I was also not happy with the switch to a dominant focus on Average Handle Time, but I can see why and others may still benefit from that situation more than I did.

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5.0
11. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good pto & team management

Kontras

No work from home or schedule flexibility

1
2.0
25. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Not too many pros anymore, benefits were okay and the pay was below average.

Kontras

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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