Great pay and benefits, but shift bidding is tough - Customer Service Agent bei SRP: Mitarbeiterbewertung

4.0
21. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The pay is great for a customer service position, with great benefits.

Kontras

We have to bid shifts every 6 months and it based off of performance instead of tenure. Once you hit 10 years that’s when you get to choose your shift first

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5.0
21. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Excellent place to work. Enjoyed my five years there

Kontras

None from what I remember

1.0
6. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

SRP gave me stability, experience, and the chance to build real skills. I had positive experiences there, and I’m grateful for parts of it. But I’m also realizing that the environment doesn’t always operate from a positive or growth-minded place, and I have to be honest about what that has cost me

Kontras

The con is not that SRP is a bad place. The con is that it can give you stability and experience, but not always a clear or fair feeling of movement. You can give a lot, build a lot, and still feel like you’re waiting for someone to finally see it

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