Startup which declines strongly - Sales bei Rydoo: Mitarbeiterbewertung

1.0
21. Nov. 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

Young culture Good UX for the solution Nice colleagues in general

Kontras

Rydoo has been hit hard by the COVID health crisis, with huge layoffs in several countries (Poland, France, Portugal). The Expense and Travel business is hard hit and will remain so for at least another year. Rydoo is badly managed: the management had no experience in managing a software editor (the CEO comes from Amex and the VP sales was just sales before being at Rydoo). A lot of bad decisions are taken in the management of the company: bad go to market for many countries, incomprehensible pricing strategy on the service, strategy to have a closed platform not open to other editors travel or expense was a failure. A lot of initial mistakes were made by the management. Before the crisis, Rydoo generated much less growth than other software vendors in the industry such as Travel Perk, Concur, TripActions. Rydoo is split in two: the Belgian part and the Polish part, a lot of internal tensions between the two parts, lack of synergy. The company had had more than 350 employees in the past but was structured as a company with less than 100 people. Product development focuses too much on the Rydoo UX and less on the features that meet customer expectations. The lead generation strategy is very bad, only the German market is doing well. Human resources at Rydoo are only used to recruit or fire people. The atmosphere has deteriorated a lot since COVID, a lot of people are considering resigning or are afraid for their job. The management is too arrogant and overestimates its ability to manage a scale up in the software. Sodexo, which owns Rydoo, has no synergies with Rydoo because it is too far from its core business. In addition, Sodexo is very impacted by COVID.

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Reaktion von Rydoo
5y
Thank you very much for your review. Here at Rydoo, we are fans of Glassdoor - as it is an important tool for us to receive feedback and help improve upon our employee experience. It is no secret, Covid-19 has been very challenging on our industry and like many companies, we’ve had to adjust to this new reality, by becoming leaner and safeguarding our talented Rydoo staff, to continue this exciting journey. At Rydoo, we are 100% user-obsessed ( guilty :) ), and as a SaaS company, our focus is on being agile and providing the best and most up-to-date features that our wonderful customers require. We are sad to hear you felt the Rydoo culture has changed since Covid-19. Adjusting from collaborating in-person at our offices to a remote working model does come with some obstacles and a period of adaptation. It is no secret, for those who’ve had a taste of Rydoo as an employer, that our culture was centered around being together, having a blast (sometimes over the top), and working our behinds off! To assess how well we are adapting - we recently asked Rydoo'ers to take part in an engagement survey and the outcome of that survey shows that Rydoo'ers still feel connected to their teams, collaboration is strong and the Rydoo spirit is high. We know we are not perfect and we appreciate your feedback, rest assured, we are consistently looking to enhance our remote working experience. With regards to our management and Sodexo, we love the knowledge and leadership our CEO brings to the table. Sodexo has had our back from the start, giving us the room to operate, while supporting us in many important ways. We believe that this structure solidifies our changes in being the best T&E player on the market. To enhance our internal know-how, we have added numerous talented individuals (at management level) in recent years, that do have valuable experience working for software vendors/ SaaS players. Please feel free to get in touch and share further examples of how we can improve directly with us at hr@rydoo.com. We guarantee the exchange would be treated anonymously and with care. Thank you again for your great effort while working at Rydoo. The Rydoo talent team

Mehr Bewertungen zu Rydoo entdecken

5.0
15. Juli 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

I am one of the lucky few to have started my job during COVID. Leading up to my onboarding, I was apprehensive about how the company would handle the evolving and uncertain situation. Fortunately, Rydoo was incredibly agile in its response to the pandemic by moving to fully-remote work and in my case, remote training. Despite not being physically present with my colleagues and management, I was well-supported and made to feel like part of the team and vision, which to me says a lot about the company's values. I feel well-equipped to do my job, between the useful trainings, constant support from my teammates, and the tools and resources available to us. Rydoo really invests in it's employees; there are many opportunities to learn and grow here. Lastly, I really enjoy being part of such an international team!

Kontras

The only downside I can think of is that I haven't had the chance to meet all of my colleagues in person. Of course that's not Rydoo's fault, and I look forward to meeting everyone when it is safe to do so.

1
avatar
Reaktion von Rydoo
5y
Hello! Thanks for highlighting Rydoo's approach to work in such tough times. We're doing our best to make our employee feel safe - glad to hear it's appreciated and works well 😉 All of us are waiting to meet each other and come back to old times - hope it will happen soon!🤞🏼
5.0
17. Jan. 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

Co-workers are extremely friendly, fun, hardworking, smart, ambitious. Great onboarding - you learn a lot early on and feel very supported. They trust their employees which builds confidence. Culture is amazing! I feel excited to come into the office every day. Opportunity to grow. Full transparency. Benefits of "corp-up" meaning there is security in funding/corporate benefits but atmosphere/mindset of a start up. Emphasis on international team. I am extremely grateful to work here!

Kontras

Nothing to share. Onboarding takes place at HQ in Belgium for a few weeks before starting in your official office, only way that it could be perceived as a con is if you don't like to travel

avatar
Reaktion von Rydoo
5y
Thanks for your positive feedback! We are happy that you are enjoying and see the benefits of the "corp-up" culture Rydoo has worked hard to build. All the best, Rydoo HR Team
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