Pros
Client-focused: creates many opportunities for clients to provide feedback (not just when they have a complaint) Teams/Community: excellent working environment, opportunities for in-office, remote, and hybrid work; resources provided to foster success; experienced colleagues are eager to share knowledge; upper management is invested in communicating with lower-ranked staff Leadership: willingly share information with appropriate team members and constantly request input for new ideas, potential improvements; value is placed at a high level on efficiency and work product, not just hours put in; leadership by example is ubiquitous within the organization Benefits: expansive health care benefits are provide, along with 401k; mental health resources; disability insurance; sabbaticals; physical fitness allowances; unlimited PTO; mandatory holidays; stocked kitchens at physical offices; paid parking Sensible Working Environment: dress dependent upon public/client interactions; flexible working days/hours, as positions allow; choices that encourage professionalism without veering into outdated practices; volunteer opportunities
Kontras
Compensation: compensation packages are transparent and clearly determined with equity in mind; however, there has been attrition by experienced staff members for higher-paying positions at other firms Bonus structure: the bonus structure is complicated and depending on when you are hired, you may not see your first yearly bonus until 16+ months from your hire date; marketing bonuses may take more or less time