just a stressful call-center job - Customer Service Representative bei Rituals: Mitarbeiterbewertung

2.0
8. Nov. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Good onboarding program, super tasty lunch (at least when the department was still working at the HQ)

Kontras

Don't be fooled by the employer branding! Working as a "customer relations and sales ambassador" is just a fancy title, this is nothing but a call center job. Super stressful, you have to ask for permission to leave your desk for toilet breaks because you're supposed to be on the phone. The full-time salary is completely unliveable for Amsterdam. No opportunities for salary increase or career progression. It would be better for your mental and physical health to work at Albert Heijn or at a bar

Mehr Bewertungen zu Rituals entdecken

5.0
19. Dez. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Sales communication skills and great customer service experience

Kontras

Distance but that is not a big issue

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Reaktion von Rituals
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2.0
24. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- nice area and store product

Kontras

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

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Reaktion von Rituals
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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