AVOID AT ALL COSTS - Customer Service Representative bei Rightangled: Mitarbeiterbewertung

1.0
29. März 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

- great customer service team to work with, everyone geled really well together and we supported each other

Kontras

- CEO likes to micromanage (which is perfectly fine, however there needs to be trust in place as well) - CEO monitors personal work emails as well as Slack/Hubspot messages - Did not have proper tools to be onboarded correctly - CEO spoke to his staff in a degrading manner - Didn't feel safe to contribute ideas or ask for time off for personal reasons as afraid of what the CEO would think - Shames you on an open network (if you are on a Google Meeting with everyone at work, it takes place there or via a Slack Channel - then he tries to delete the evidence of it taking place) - CEO has been known not to pay staff; witheld payments for staff who have resigned - CEO takes no responsiblity if things go wrong and likes to blame others - CEO will ask you to do things that are not part of the job description

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Reaktion von Rightangled
4y
Hello, Many thanks for your valuable feedback and review. It is quite unfortunate to see that your experience at Rightangled wasn't as expected. At the time of your onboarding the company was going through unprecedented times of growth and scale, we were growing at a rate of 900% YoY, and being a small startup back then we needed to onboard much needed support from qualified agents as soon as possible, so that the company could cope with the demand it was having. It is unfortunate that you didn't feel there was enough training or support to help you flourish in your position, but I am more than happy to let you know that all new joiners in Rightangled now receive a full 2 weeks training program to help them navigate all of the company's policies and exact procedures. Please don't hesitate to email us at hr@rightangled.co should you wish to discuss your feedback further. Again, thank you very much for your feedback and we wish you all the best in your future endeavors. Kind regards, Abbe

Mehr Bewertungen zu Rightangled entdecken

5.0
17. Dez. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Friendly and helpful colleagues Hard working culture Company has big growth plans so is a good time to join

Kontras

While the job so far has been overall positive, one improvement that could be made is the company focusing more on EVP, however this has been assured that it will be improved in 2026 by implementing more competitive compensations/benefits and improving the company culture.

avatar
Reaktion von Rightangled
5mo
Thank you for taking the time to share your feedback and for highlighting the supportive colleagues, strong work ethic, and growth ambitions at Rightangled. We’re pleased to hear that your experience has been overall positive. You’re absolutely right that strengthening our employee value proposition (EVP) is an important focus as we continue to scale. We’re actively working toward enhancing compensation, benefits, and elements of our company culture, with planned improvements aligned to our longer-term growth roadmap. We appreciate your engagement and contribution during this phase of the company’s journey and look forward to continuing to build a rewarding and supportive workplace together.
5.0
13. Mai 2026
Mitarbeiter (anonym)
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Its one of those companies that you know is constantly innovating, creating value and improving processes and procedures. Its a hard work environment where you can get a sense of fulfillment if you are after that feeling.

Kontras

Its a cut throat environment, when you join Rightangled you swim or sink. There is not much more to add but this. If you are up to the challenge you will have a blast, but if you have any doubts about your technical or intellectual abilities you wont find it amusing at all.

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