Almost everything was a Pro, great company that cares about you as a person
Kontras
1. Internal Promotions were still too focused on your resume instead of your quality 2. On performance metrics for chats they measured by classic needing to answer x number of people and minimize time instead of quality of response
- Remote work - High level of trust amongst employees and the company in general - Awesome teammates - Collaborative work environment - Relative flexibility with scheduling
Kontras
- Karens and Kevins - Some teammates aren't the friendliest