Love the heart of this company - Mitarbeiter (anonym) bei RideAlongNow: Mitarbeiterbewertung

Founders had an amazing idea, the business works, it fights each day in an industry that is monopolized by 3 yellow bus companies. It takes time to perfect it.

We live in a society where anyone can log in online and be tough critics without knowing the full facts or what it takes. The company was taking unfair criticism.

there is nothing positive to note

Do NOT TRUST RIDEALONG – Complete Disregard for Customers, Especially Those with Special Needs I am extremely disappointed and deeply disturbed by my experience with RideAlong. I entered into an agreement with this company in good faith, after thoroughly communicating my very specific needs: safe, reliable transportation for my autistic child from school to my workplace, four days a week. After a series of emails and discussions outlining expectations, I signed a contract and made a payment of over $1,000 in advance for the first month of service. That was back in March. Not only did no services ever begin, but for weeks I was met with vague, unhelpful responses and silence when I asked for a start date. Eventually, only after I pushed to cancel and requested a refund they finally admitted that they didn’t have a driver available to accommodate our needs. That in itself is troubling, but understandable. What is completely unacceptable, however, is the fact that months later, now July, I STILL have not received a refund. I have been repeatedly told my refund is “processing,” or that they are “checking with the bank,” or “providing tracking info”, all stalling tactics. I’ve been more than patient. But the truth is, this company took my money without providing a single second of service, and now they are dodging communication and avoiding accountability. Let me be crystal clear: I strongly believe this is a scam. RideAlong misrepresented their capabilities, took payment for services they knowingly could not provide, and have failed to return my funds. Their actions are unethical and highly suspect. I will be reporting RideAlong to the Better Business Bureau, and I am pursuing legal action through small claims court to recover my money. I urge other families, especially those with children who have special needs, to stay far away from this company. Trust is everything when it comes to the care and safety of our children, and RideAlong has shown me that they are not deserving of it on any level.