Identity crisis - Mitarbeiter (anonym) bei Ria Money Transfer: Mitarbeiterbewertung

3.0
15. Juli 2022
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

My primary satisfaction in my position is derived from the people that I get to work with most often. The intelligence, empathy, and flexibility of co-workers in my corner of the org make the organizational shortcomings bearable.

Kontras

Ria would really be an ideal MBA case study. Organizational and cultural inertia have resulted in a multitude of inefficiencies and frustrations in the modern business environment. Examples include: - A muddled and often conflicting vision of the business from executive management, leading to constantly shifting priorities, misaligned incentives, ambiguous long-term goals, and lack of corporate identity - A deeply-ingrained cultural bias to action over results and analysis leading to large amounts of low-impact work - Overcentralization resulting in needless exec review (and attendant delays) of what should be everyday decisions driven by guidance and goals - The combination of the above producing high levels of wheelspin on routine work and dead-ends projects that had previously been highest priority - Under-resourced, over-tasked, and isolated product development team leading to challenges in communication, prioritization, and analysis - Until very recently, a lack of organizational will to institute compensation and advancement practices to recruit and retain meaningful talent long-term. Career development, L&D, ERG, internal comms close to non-existent.

Mehr Bewertungen zu Ria Money Transfer entdecken

5.0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great place to learn customer service! Great atmosphere Consistent schedule

Kontras

Stress when cashing checks Working alone the majority of the time

1.0
2. Juli 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Not many pros here. For some its the people, for others its the free lunch once a week. Free food wasnt important to me.

Kontras

Initial onboarding was nonexistent. The culture is very every man for himself which really hinders collaboration even though thats the justification for being in a hybrid work schedule. Senior Management is terrible at managing the business so instead they bring in a consulting firm (not out of the ordinary) to make recommendations on where the business should be headed. They are far behind competitors in terms of product offerings, reliability, and trust because there is too much bureaucracy. The physical retail stores have become a hinderance for the company. Career advancement is not something managers will work with you on unless you constantly ask and even then there is no clear progression plan or support to reach that goal for yourself. Work will start and then stop because "someone disagrees" - more tenured employees will complain and use that tenure to try and either take credit for something or top work they think we shouldn't do when its not their decision. They will lay you off due to cost saving measures and then rehire your role in another country to save money. You will be paid under market value and your annual raise will be a paltry 2% mostly eaten up by taxes. They say they offer bonuses but that is inconsistent and if you do get one again it will be small and non-impactful and be eaten up by taxes. Their internal recognition program is not great. Most people submit for their friends rather than people doing impactful work. Feels like a popularity contest.

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