CSM - Customer Success Manager bei Rhythm Software: Mitarbeiterbewertung

2.0
19. Aug. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Hard working team. Awesome customers. Good pay. Flexible start times.

Kontras

Lots of bugs in product. Feedback gets bottle necked at upper management due to chain of command. No work/life balance due to startup culture. No structure or knowledge management. Many roles wearing multiple hats with no pay increase when new responsibilities are taken on. No company buy in.

Mehr Bewertungen zu Rhythm Software entdecken

5.0
16. Mai 2022
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

I honestly never thought I'd enjoy getting up everyday to work, joining the Rhythm team changed that for me. This team consists of some of the most amazing, intelligent, and welcoming people I've ever had the pleasure to work with. I'm really happy with my decision!!

Kontras

None that I can think of

1
3.0
4. Okt. 2024
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

The individual contributors are great Flexible work The actual role and responsibilities are fun

Kontras

Going downhill. Too many personal relationships between leadership, "HR", and staff influence day-to-day dynamics. The customer support team bears the brunt of problems, since they are overwhelmed by support tickets and issues that rely on a single individual to resolve, which isn't a sustainable approach. Leadership seems overwhelmed and it's trickling down.

3
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