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      Resident

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      Bewertungen für Resident

      Unprofessional and Dishonest - Customer Success bei Resident: Mitarbeiterbewertung

      2.0
      14. Mai 2020
      Customer success
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Great pay and some great coworkers, you also get to work from home and they provide the needed equipment to do so.

      Kontras

      Constantly dealing with very upset customers and fully understanding that they have a valid reason to be upset given their negative experience. There is a severe disconnect in what is advertised vs the actual experience when a customer orders. It feels like the customer service team is used as a barrier to deal with all of the negative fallout from this and since the advertising creates sales they do not change. it.

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      5.0
      9. Feb. 2026
      Senior growth manager
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Lots of autonomy best in class data and BI tools World-class people

      Kontras

      flat org, growth in terms of titles can be challenging

      1
      2.0
      17. Mai 2026
      Supply chain planner
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      - great benefits - great company culture - fully remote - lots of opportunity to grow and develop key skills (data analysis, data visualization)

      Kontras

      - no solid systems or processes for supply chain - too many sources of truth, no good erp that everyone uses - silos within the supply chain org -- too much butting heads over decisions - management is not willing to help or provide resources if you are struggling - management is rude and not supportive when struggling and after you've conveyed that to them

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