Pros
- It's part of IPG Mediabrands, access to nice perks. - Christmas Holidays.
Kontras
- There's not career development nor proper training. Throughout the period of 6 months, I have not had any performance catch ups - apart from a 10 minute probation meeting after 3 month - nor had I any proper training- all trainings organised were admin based and nothing technical. - PPC is understaffed and there are many clients and unrealistic scopes. An average team has 4 clients, which is a nightmare. On paper, I had 100% working on 4 clients, whilst in reality my client scope is 120% and not to mention other non client tasks (Admin, Internal Initiatives and Mentoring Junior Members of the team); having me working till 8 almost everyday. - High Staff Turnover with most of the new hires being replacements for those leaving and not new roles as a result of client wins. - Management/Senior Staff have the tendency to overlook the crazy working hours we are pulling despite these issues being flagged and raised by multiple members of staff for a long period of time. - There's no distinction between Client Services teams and Technical teams, which creates an extra burden on us. - Incidents of rudeness by a clients are quickly dismissed and trivialised by the senior members as "this is agency life". I have to say, this is not agency life, this is a call centre life. No respectable agency would allow clients to be rude to their employees in that manner we experience.