Rentokil NZ is a bad company overall - Customer Service Planner bei Rentokil Initial: Mitarbeiterbewertung

1.0
5. Aug. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

I made some great friends with co-workers who tried thier best and were nice people. My supervisor was good as far as he could be. Subsidised health insurance

Kontras

NZ Rentokil Initial has bad senior management, only cared about money and not staff or customers. Big boss lady was mean to everyone. Bad culture. Company was disorganised and things constantly went wrong, but no one would take responsibility and they were never fixed. Unbelievable amount of work and stuff didn't get done cause no-one had time. Field technicians got grumpy with planners, managers got grumpy with supervisors, lots of people stressed and unhappy. Other people had enough so didn't care anymore so did minimum work and went home. Saw people walk out of office in tears. Lots of people leaving and it took long time to replace them if they were replaced, so even more work to do for those left behind. I had enough so had to leave.

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Reaktion von Rentokil Initial
4y
Thank you for taking the time to leave this review and bring your concerns to our attention. Feedback like this is always useful yet it is disappointing to read about your views on your time with us. I will certainly raise them at our Management Team to ensure that we continue to develop our business as a great place to work.

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5.0
14. Nov. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

Kontras

The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

3.0
15. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

some good benefits nice managers/supervisors work from home

Kontras

pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

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Reaktion von Rentokil Initial
2w
Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.
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