Pros
The new CEO seems like he backs what he says, something seasoned employees are sheepishly approving of because leadership has been so terrible at keeping their word in the past.
Kontras
To quote another review that hit the nail on the head, "They hire from the outside instead of developing from within." There is no investment in keeping knowledgeable employees. They require certifying in multiple product lines with absolutely no added incentive to do so except that is is required to keep your job. This company truly is a revolving door. I'm struggling to think of any other way besides increased vacation time accrued per paycheck on a yearly anniversary that they provide to keep long-time employees on staff. There is no increase in pay based off of merit. There is a measly raise once yearly.