Pros
Great co-workers, good benefits, great PTO/holidays
Kontras
Columbus Office has low employee morale. Management does NOT care about customers!!! The only time anything gets done is if the customer escalates or if the clients who paid the most ask for something. Otherwise, you mean nothing to them. Mediocre management and even horrible management is tolerated even after numerous complaints. No opportunity to provide feedback about management because they do not care what you think of them. Management has a general BAD ATTITUDE and gets defensive about everything clients accuse them of. Product is mediocre, lots of bugs/defects. KLAS scores are low to prove it. Clients are always angry. Departments do not work well with each other - always bickering instead of focusing on what's best for the client.