Pros
I recently left Relative Insight for pastures new but I absolutely would recommend to anyone looking to accelerate their career in sales/customer success. It is not easy...it is a tough gig but you learn a lot. IMO, no SAAS role is straight forward now, it's all super challenging. The Chief Rev Officer, James Cuthbertson is top. He coached me from day 1 and I learnt so much from him. He is very hands on which of course can be intense at times as he is answering directly to the CEO but you learn so much and you always know what you are doing well and where you could perhaps improve. I miss him a lot.
Kontras
Honestly, there aren't any - other than the fact it is a challenge because SAAS generally is a nice to have in this economic climate however if you stick with James and let him coach you, you will do great things.