Decent - Senior Manager Consulting & Strategy bei Reed & Mackay: Mitarbeiterbewertung

3.0
1. Aug. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Great tech and service; target legal and finance firms

Kontras

Some misalignment between sales and operations

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Reaktion von Reed & Mackay
1y
Thank you for taking the time to post your review. We are pleased to hear you recognise our efforts to deliver great technology and excellent customer service. These are 2 core areas that we are very proud of. As a business that strives to innovate and offer leading products and services to our customers, we know how important it is to ensure departments are working well together. Our 2024 employee survey tells us we mostly get it right, with employees rating communication and collaboration our second highest performing area at 88% positive. That said, we continue to look for ways to improve and encourage all employees to share their views and opinions at any time either directly to their leader or using our online suggestion and feedback tool. Best wishes, Global Employee Experience Manager.

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5.0
31. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Amazing benefits Great family Life balance Pay is average CEO John is amazing

Kontras

Having experienced any yet but it appears there may be some coming down the line

1.0
19. Nov. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Until late 2023 2024 great. Now? Moral has never been worse

Kontras

The US CEO was honestly the strongest leadership we’ve had, and the company still managed to push him out. That should tell you everything. If there’s a bad call to be made, they’re the first ones to jump on it. They’ve basically decided the US market isn’t worth investing in anymore, and they’re just letting us drift straight into another Ovation situation. Most of us are just waiting to be sold off or shut down at this point. Day to day, it’s pretty clear, unless you make a mistake, you don’t exist. Do something impressive and upper management will immediately slap their name on it because they are never around. Since going public, it’s been profit first, people last, public but sinking. Payroll even missed paying us a couple months back, and some of us still haven’t been reimbursed for the overdrafts and late fees after all the “your pay is coming today” messages. Tech is either nonexistent and so duct-taped together it might as well have been built by an eighth-grader messing around with AI. Everything is a temporary patch on top of another patch, and anyone who speaks up gets shut down. Consultants are breaking down because the systems crash nonstop and they can’t do their jobs. And the sad part is, the people actually dealing with clients and putting in real work are good folks but they’re just being hung out to dry. US upper management has completely lost touch. The UK side isn’t great either, but at least they clock out before our nightmare shift starts.

2
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Reaktion von Reed & Mackay
6mo
We’re genuinely sorry to hear that your experience has been so disappointing. What you’ve described is not the experience we aim to create for anyone on our team. We’d really appreciate the chance to understand your concerns more fully. If you’re open to it, please reach out directly to me at alisonhallett@reedmackay.com so we can talk through your experience in a confidential and constructive way. We truly value feedback, including the hard feedback, because it helps us improve. Thank you again for sharing your perspective, and we hope to have the opportunity to speak with you. Best wishes, Alison Hallett, Global Head of People Experience, Culture and Inclusion
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