Pros
These are the smartest people I've ever worked with. I work remotely, but from the day I first started, people were kind, mostly helpful, and wanted me to succeed. Today, there is a much better training program than when I started several years ago. The company continues to perfect its eDiscovery offerings, and the marketing programs support our efforts. It's a complex sale, but the company surrounds us with resources to help us succeed.
Kontras
Senior management changes focus too rapidly. For the size of the company, we are way too compartmentalized. Too many approvals needed to sell basic deals. Not enough eDiscovery services expertise in senior management--mostly enterprise software backgrounds.