Pros
- Flexibility of when you work. - Management finally revealed who they are. Mostly because they had to now that we are employees
Kontras
- No guarantee of task availability. You can refresh the page for 12 hours waiting for tasks and end up with 4 billable hours for the day. - Max of 8 hours of billable work per day 26 total per week. Designed to prevent Raterlabs from having to provide any benefits whatsoever. - Terrible communication with their employees. Worse than it was when they were called Leapforce and we were contractors. They won't answer simple questions. Instead they provide a canned response. - Tasks are undertimed to where you feel like you're working on an assembly line rushing through them for hours at a time. - Snarky non-answers from admin in the employee chat room. - Bot quality locks for days at a time while you wait for an Admin to review your work which may or may not be your fault. And, don't expect an apology or even an email indicating that there was nothing found wrong with your work, and you were unlocked. - Still treated like an IC even though we are supposed to be employees now.