Pros
Very casual setting with no real dress code. The office is nice and in a neat part of the Heights. The original owners were awesome and really made the place a good environment to work in. Leadership in the beginning was not bad but could have been improved a bit. Training was short and mostly on the job style training. Benefits are not bad. The company is well valued by its employees and customers.
Kontras
The new owner/CEO is more worried about sales numbers and not the employees that keep the place running, it is clear this is the first real company that the CEO has run. This is a 100% technology/web driven business with NO consideration or thought about the back-end technology keeping the day to day business and applications running. New management would rather nickle and dime every aspect of technology upgrades so it can be spent on un-needed sales territories and consultants. Management would rather hire from outside, than from within. Pay and compensation for employees is sub-par and not even close to industry standards. Open door policy is talked about but your concerns will never be addressed or just flat out ignored. The company is a software company, yet cannot deliver software updates because management refuses to hire new developers. You will be un-knowingly volunteered to work after hours and on weekends, yet no appreciation or compensation is given. You will be required to perform 3 peoples jobs ALL at the same time while not getting payed anything extra for your efforts. Upper management never acknowledges success but will drill you into the ground at even the slightest mistake, making a scene in front of the entire company.