Going downhill fast - Mitarbeiter (anonym) bei Rakuten: Mitarbeiterbewertung

2.0
10. März 2014
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Weekly lunch Good medical and dental benefits

Kontras

Since Rakuten took over Buy.com, the company morale has gone down. The owner of Rakuten made a speech during his weekly meeting about cutting back, going lean and all that. A few weeks later, it was mentioned in the company meeting assuring us that there will be no lay-offs. A few weeks later, they laid off more people. They talk about transparency and communicating better with each other, but they are lacking that particular set of skills or they say things which means nothing. The company is seller-centric and marketing is done at a very chaotic manner. Even though the medical and dental benefits are good, the pay is way below market rate.

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5.0
25. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Kontras

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
22. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Kontras

There were no cons while I was there

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