Run away as fast as you can - Mitarbeiter (anonym) bei Rakuten: Mitarbeiterbewertung

1.0
3. März 2018
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

* Catered breakfast + lunch every day * Good location, plenty of parking * Opportunities for international travel

Kontras

* Tons of red tape when working with the teams and process in Tokyo * Salaries and compensation are below market * Forced to sit through 45 minute presentation at 9am every Monday morning where you're force-fed the latest company propaganda * HR is really lackluster, not enough training available * Lots of office politics and insane matrixed management structure * Lack of innovation - only copying other companies ideas. * Awful employees stick around for years because the environment breeds mediocrity. Hard to push low performers out so the high performers are leaving for better companies. * If you are not Japanese, prepare to hit the "bamboo ceiling" at some point

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5.0
25. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Kontras

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

3.0
28. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The company offers great benefits and perks, and the overall work culture can be fun and social. When I first joined, it felt like a positive place to work and a good environment to learn. It’s a solid company to start your career, especially if you’re early on and want exposure to the role.

Kontras

While the experience started off strong, there was very little room for growth long term. Opportunities were not distributed equally across the team, and favoritism was noticeable at times. The same individuals were consistently praised for simply doing their jobs, while others’ contributions were rarely acknowledged. The team culture could feel very cliquey, and if you weren’t part of the “favorites,” it was difficult to be recognized or considered for new opportunities. Although leadership often spoke about internal growth and mobility, in reality those opportunities felt extremely limited. Once you’re placed on a team, it’s very hard to move into something new or grow beyond that role. This is a good place to start your career and gain experience, but not a place I would recommend staying long term. If you’re looking for growth, development, and mobility within the company, you may find yourself feeling stuck.

3
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