Pros
Working at RAC is all about the people! It's not hard to fine colleagues who are very passionate about their roles and feel strongly about the services provided by the RAC. It's also not had to find colleagues with long tenures , which is a strong indicator of colleague satisfaction with their role and the organisation. I've always felt supported in my various roles and generally teams work well together in an open environment. There are clear paths towards career development and this is openly encouraged. There many resources available to those who wish to develop their skills, develop themselves or their roles. Over recent years, much better structures have been developed to support mental health and colleague wellbeing.
Kontras
Whilst internal communications are well developed, communication could be improved between business areas that work separately, but whose outputs affect each other. One has to be able to deal with change and accept when the focus may change. We're a dynamic business which involves trying new approaches, process and developing new products. The workload can be demanding and one has to be able to prioritise and manage the expectations of those making demands and request of one's time.