Pros
The corporate culture at the Phoenix location was very friendly, family oriented and easy going with a focus on teamwork. Salaries were generous considering the base required educational requirements. R.R. Donnelley is determined to deliver a quality product to their customers and made every effort to ensure employees had the proper time and materials to ensure a realistic turnaround to their customers. Much of this work is very specialized in nature and R.R. Donnelley would provide adequate training to ensure the success of their employees to deliver a quality product. Credentials such as an associates or bachelors degree were desired but not required as much of the training to perform as a composition operator would be done on the job through a mentoring system. If the employee took initiative, they could be promoted to other, more prestigious roles within the company where their skills and talents may be more utilized.
Kontras
Health benefits could be better, paying only 80/20 or 90/10 after a large deductible in the more affordable plans. Four months of every year were mandatory 10-hour days/overtime as their customers file large numbers of documents with the government at the fiscal year end. No weekend shifts existed so weekend overtime was also mandatory on occasion based on workload, which could hinder work/life balance. The location in Phoenix expanded their warehouses into office space, but the only expansion of available parking was a rented open lot across the street from the AZ Light Rail where there was minimal lighting and no security/cameras, in contrast with the main gated lots patrolled by security/cameras on the main grounds. Lack of secure, available parking was a problem as the afternoon and evening shifts didn't feel safe parking at the satellite lot at night.