Pros
• Salaries and administrative payments are always on time. • Flexibility regarding time-off requests, vacations, and personal matters. • High job stability: it is difficult to be terminated without due cause, especially if employees are aware of their labor rights. • Opportunity to collaborate with highly skilled and supportive teams, particularly those based in Canada.
Kontras
• Local management is highly deficient, fostering an environment driven by fear and manipulation. • Severe lack of clear structures, stable procedures, and present leadership. • Questionable labor practices, including undue pressure on employees with medical leave and misrepresentation of labor rights. • Significant ethical concerns: improper handling of duty-free assets, and manipulation of data for corporate reporting purposes. • Major salary gaps: compensation is not aligned with the level of responsibility or market standards for similar roles. • Disconnect between the Canadian headquarters and local operations in Costa Rica, allowing internal issues to persist without effective resolution.