No longer what it was - Senior Technical Writer bei QAD: Mitarbeiterbewertung

2.0
28. Sept. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Before Thoma Bravo acquired it in 2021 and took the company private, QAD was an outlier in the tech industry. There wasn’t much employee churn and it was not uncommon to feel like you were still the new person on a team, even after working there for six or seven years. QAD offered stability, familiarity, and security. It was common knowledge that employees were underpaid, but the security, stability, and kind coworkers made the low pay a tolerable trade off . The acquisition announcement in mid 2021 did not cause the kind of anxiety it would have caused at a more modern tech company. Employees who had been there for decades had never experienced anything similar and took management’s word that this was going to be exciting and positive. Only after the deal closed and entire departments were let go, only to be reconstituted with off-shore contractors, did people start to see the writing on the wall. Remaining U.S. and European employees with drive and skill started leaving of their own accord and their positions were either left empty or filled with off-shore contractors. The software itself looked dated five or six years ago as they rolled out their new Web UI. In an effort to meet aggressive deadlines from upper management, the engineers didn’t rework the 40-year-old code to the extent it should have been rewritten but instead wrapped the old code in a façade and tried to pass the package off as new. QAD is no longer what it was and as changes continue to pile up as the months pass, I would not recommend it as a stable place of employment for anyone considering a full-time job.

Kontras

Because the older employees remained at the company for 20+ years, there was very little opportunity for advancement. The Fast Track program was an attempt to infuse new blood, but after the recent college grads realized they would not be able to advance in the next 10 years, they'd leave for brighter opportunities. QAD had and still has managers who are not ideal for the positions they are filling. A good manager does not need to be able to do the job of the employees he manages, but if he doesn't, he needs to then actually be a good manager. Not fulfilling either of those functions leads to unhappy employees.

Mehr Bewertungen zu QAD entdecken

5.0
28. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Amazing welcoming and supportive culture, very respectful of work-life balance. Great place to learn and grow.

Kontras

Very fast paced, you own your performance. Not recommended for someone who wants to "take it easy" or "coast"

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Reaktion von QAD
1mo
Thank you for your incredible 5-star review and for your dedication to QAD over the last several years! It is wonderful to hear from an Operational Excellence Coach who truly embodies the high-performance mindset we value. We are thrilled that you’ve found a supportive environment here that balances professional growth with a respect for personal time. Your perspective on "owning your performance" is spot on, and we appreciate you helping us set the bar for excellence in Brownsville. We look forward to many more successful years together!
1.0
23. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

It was a genuinely great company to work for prior to 2025. Excellent experience working here during the transition stage from On-Premise to Cloud under the previous leadership (Anton). The core QAD ERP is a complex, valuable software that was making solid progress toward a SaaS model before the recent shifts.

Kontras

Drastic Culture Shift: The workplace became instantly toxic when the new CEO (Sanjay) took over. His first all-hands call explicitly stated the company was doing poorly, setting a deeply demotivating tone. Subsequent calls have been filled with mean-spirited treatment toward employees. Mass Layoffs & Outsourcing: The company let go of highly experienced resources—the backbone of QAD—in the AMER and EMEA regions. They completely outsourced critical Cloud Operations (which maintains the core infrastructure) to a vendor in India that has zero knowledge of QAD. Severe Micromanagement: Because the new outsourced team lacks domain knowledge, there is intense micromanagement, and leaders are now expected to be available 24/7 to compensate. Misguided Strategy: The new leadership immediately scrapped ongoing developments to focus entirely on customer support. There is no job security left in the AMER and EMEA regions. Misleading PR: Don't believe the social media hype or paid articles. The heavily boasted AI integration is actually a tool developed by Redzone, and despite a "great launch" in November 2025, nothing has actually gone live yet.

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Reaktion von QAD
2mo
Thank you for your ten-plus years of service and for your significant contributions to our Cloud transition. It is disheartening to hear that your experience changed so drastically, as we take your concerns regarding culture and leadership very seriously. We are currently navigating a period of significant evolution, and while these transitions are difficult, we value the expertise that built this company. We appreciate your candid feedback and wish you nothing but the best in your future professional endeavors.
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