Remote Perks Can’t Offset Buggy Launches - Director bei QAD: Mitarbeiterbewertung

2.0
30. Okt. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

- Fully remote with good flexibility - Competitive salary/benefits - Talented teammates who care about customers

Kontras

- Executive communication can come across as dismissive, which hurts morale and retention - Product quality is inconsistent; recurring bugs slow delivery and impact customer trust - The “new release” remains a work-in-progress—internal readiness hasn’t matched external promises (including the November event timeline) - Priorities and scope shift often, creating rework and unclear ownership

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Reaktion von QAD
6mo
Thank you for taking the time to share this detailed feedback from your 5 years of experience at QAD. We truly value the perspective of our long-tenured employees and appreciate your candor. We are pleased to see that you valued the fully remote flexibility, competitive compensation, and—most importantly—the talented teammates you worked with and their commitment to our customers. We agree that our people are one of our greatest strengths. We are, however, very concerned to read your feedback on your negative experiences. We take your points about executive communication, product quality, and shifting priorities very seriously. The culture you described is not the standard we aspire to, and we are committed to fostering an environment of respectful, transparent communication. We will be reinforcing this priority across our leadership teams. Furthermore, your concerns about product quality, internal readiness, and scope management are heard. Delivering high-quality, reliable solutions is critical to our mission and customer trust. We are continuously working to strengthen our quality assurance processes, improve alignment, and ensure our internal readiness matches our external commitments. We are grateful for your contributions during your time with us and wish you all the best in your next chapter.

Mehr Bewertungen zu QAD entdecken

5.0
28. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Amazing welcoming and supportive culture, very respectful of work-life balance. Great place to learn and grow.

Kontras

Very fast paced, you own your performance. Not recommended for someone who wants to "take it easy" or "coast"

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Reaktion von QAD
1mo
Thank you for your incredible 5-star review and for your dedication to QAD over the last several years! It is wonderful to hear from an Operational Excellence Coach who truly embodies the high-performance mindset we value. We are thrilled that you’ve found a supportive environment here that balances professional growth with a respect for personal time. Your perspective on "owning your performance" is spot on, and we appreciate you helping us set the bar for excellence in Brownsville. We look forward to many more successful years together!
1.0
23. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

It was a genuinely great company to work for prior to 2025. Excellent experience working here during the transition stage from On-Premise to Cloud under the previous leadership (Anton). The core QAD ERP is a complex, valuable software that was making solid progress toward a SaaS model before the recent shifts.

Kontras

Drastic Culture Shift: The workplace became instantly toxic when the new CEO (Sanjay) took over. His first all-hands call explicitly stated the company was doing poorly, setting a deeply demotivating tone. Subsequent calls have been filled with mean-spirited treatment toward employees. Mass Layoffs & Outsourcing: The company let go of highly experienced resources—the backbone of QAD—in the AMER and EMEA regions. They completely outsourced critical Cloud Operations (which maintains the core infrastructure) to a vendor in India that has zero knowledge of QAD. Severe Micromanagement: Because the new outsourced team lacks domain knowledge, there is intense micromanagement, and leaders are now expected to be available 24/7 to compensate. Misguided Strategy: The new leadership immediately scrapped ongoing developments to focus entirely on customer support. There is no job security left in the AMER and EMEA regions. Misleading PR: Don't believe the social media hype or paid articles. The heavily boasted AI integration is actually a tool developed by Redzone, and despite a "great launch" in November 2025, nothing has actually gone live yet.

11
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Reaktion von QAD
2mo
Thank you for your ten-plus years of service and for your significant contributions to our Cloud transition. It is disheartening to hear that your experience changed so drastically, as we take your concerns regarding culture and leadership very seriously. We are currently navigating a period of significant evolution, and while these transitions are difficult, we value the expertise that built this company. We appreciate your candid feedback and wish you nothing but the best in your future professional endeavors.
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