The abuse will continue until morale improves - I T Support Technician bei Prosource: Mitarbeiterbewertung

1.0
14. Mai 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Fairly decent learning environment. Great culture when it's fully staffed

Kontras

Incredibly high turnover rate in the past year. Cutting lunches and forcing overtime to make up for their lack of being able to hire replacements for the people they have lost.

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Reaktion von Prosource
5y
Thank you for taking the time to provide a review and giving us an opportunity to address your concerns. There have been changes to our IT staff over the past year with four people leaving the team, each for different reasons. We understand that our teams are small enough that losing even just one person creates challenges, which is why we have been so invested in bringing on additional highly skilled Associates to our team to manage the workload and support our growing client base. We also recognize that while the changes to hours and lunches are temporary, they have a big impact on your workday and overall employee experience. We are working to lessen that impact. With lunches temporarily being reduced in duration, Prosource is supplying lunch for all staff during this period. These temporary changes are due not to poor management but rather to incredible growth. With our IT division growing so quickly over the past year, finding skilled technicians with the right culture fit is a priority – not just from a business perspective, but from a team perspective as well. Your experience matters to us, and we’d like to continue this conversation with you however you are most comfortable, whether through your manager or Ellen, Recruitment and Talent Manager.

Mehr Bewertungen zu Prosource entdecken

5.0
31. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I trust the leadership of the company, and the managers care about their teams. I've had a lot of opportunities to grow here and have learned a lot. We have fun, too! It has been a great place to work!

Kontras

I can't think of anything.

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Reaktion von Prosource
2mo
We appreciate you taking the time to leave this review. It’s wonderful to hear that you trust our leadership team and feel encouraged in your development. We’re committed to fostering a workplace where people can grow and have fun along the way, and we’re glad that has been your experience.
2.0
6. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Worked with some nice folks, but if you’re not in the “in team”…you’re screwed.

Kontras

High turnover…especially with newer sales folks. Churn and burn mindset. Most sales reps don’t make it past a year. Pay and benefits are generally bad.

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Reaktion von Prosource
2mo
Thank you for your review and for the time you spent with us. We’re glad you found strong colleagues here, and we recognize the concerns you raised around turnover and training. We’re continuing to invest in our training programs and reviewing our processes to ensure fairness and better long‑term support for our sales team.
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