Not bad - Commercial Auto Customer Service Representative bei Progressive Insurance: Mitarbeiterbewertung

3.0
21. Aug. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexibility of schedule during seasons when it’s less busy and having monthly team meetings to have a break from the phone.

Kontras

Opportunity growth talked about but not implemented. Sometimes escalation line wouldn’t take calls which made interactions worse

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5.0
12. Apr. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Progressive offers a lot of growth opportunities

Kontras

Leadership alignment and business priorities consistently changing

4.0
1. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Kontras

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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