Toxic inexperienced management - Resolution Specialist bei Progressive Insurance: Mitarbeiterbewertung

1.0
3. März 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Learn great customer service skills Learn to deal with inexperienced supervisors Gainshare bonus yearly (If yearly profits meet criteria)

Kontras

Hopelessly understaffed and overworked Zero support or job knowledge from supervisors (1 out of 10 has basic management skills needed for role) Upper management completely disconnected Each adjuster has the workload of 3 Company is run much like a cult Non existent work life balance Life sucking followed by extreme depression

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5.0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Kontras

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2.0
4. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Kontras

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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