It could be awesome... could be. They make it so much harder than it has to be. - Claims Adjuster bei Progressive Insurance: Mitarbeiterbewertung

3.0
16. März 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Nice office, desks, equipment, and at some locations, amazing options for employees. Workers are family. Pay used to be great... lots and lots of time off. multiple benefits options. Lots of learning, training, etc. Company vehicles., decent equipment, perks here and there.

Kontras

Company vehicles do not have bathrooms. taking time off only penalizes your fellow team mates. Employee recognition no longer exists, advancement no longer exists, sure, you can move to another state but who can afford to move for 1,000 more a year??? No more upward mobility. Impossible metrics... It was a great opportunity when I started a long time ago... people were moving up, incredible opps, salaries, on and on... so I came aboard and fell into chaos, stupidity, and turnover like a pancakes on an IHOP grill. Out of 100, maybe 10 of us survived... its not a job for many. Here is what you have to understand: No matter the company, its a for profit business... shareholders and board members demand the $$$$$, and boy do they get it. Preaching about the customer, integrity, on and on... Preaching about the employees, do what they can to keep them, on and on... all of it is BS... its a business. They care about the bottom line, plain and simple. I get it... I completely understand, and if you dont or disagree... you cant work in a business like this. The american dream is here... its called GREED. LIke good ol Gordo says... Greed is good! If you cant work hard, done apply, if you cant say no, dont apply, if you cant kiss booty dont apply, if you care about customers, dont apply. If you care about making money and making your manager look good to keep your job, then jump on it and come aboard. The truth? all companies are the same... they are all about the bottom line people. M O N E Y Just try and get you some too. There is plenty of money, you just have to sift it from all the bull shot they hand you.

Mehr Bewertungen zu Progressive Insurance entdecken

5.0
1. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance is decent

Kontras

Management can be overbearing with the micromanagement

5.0
22. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Kontras

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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