Pros
Friendly administration, co-workers tend to get along, company outings, great downtown location. Room for transition. Simple script.
Kontras
At PDR, Debt Counselors are faced with the Herculean task of fronting, closing, and customer service all in one role. And for all the negotiating, persuasion, paper-work, follow-up, and potential for emotional woes, the pay structure is very, very bad. All my work experience gathered, I feel like this, if any job, was one that the typical employee deserved a decent base pay. Unfortunately, admin provides Zero-to-minimal training. And with the lack of set procedures, confusion ensues. Some of this confusion can be dealt with by making a lot of intelligent and safe assumptions, but others are more difficult, if not impossible, to appease Unfortunately, Company veterans provide only a hodge-podge of contrasting opinions, leaving new hires, with no resolution. My second month there, I was surprised to find myself asking questions, and implementing procedures, that veterans had either neither thought of or taken advantage of.