Pros
Over-time is always available.
Kontras
Horrible working environment, supervisors think they're better than sales associates, and do nothing while everyone else is trying to get job done so they can go home. Supervisors try to pressure you at the end of your shift to stay for longer, and a lot of blame is placed on sales associates, even if they are just doing what they were told to do previously. Under 18s are paid £4.71 despite doing the same if not more work than the other employees (supervisors run younger employees ragged). If you are five minutes late you get 15 minutes deducted despite working up to an hour after your shift without option. Sales associates are often put on the front line with difficult customers, and aren't helped or told how to deal with difficult customers, and in some situations customers can be quite abusive. Work is very hard and tiring and places stress on staff over getting a job done. Formal complaints are not taken seriously, and managers often excuse bad behaviour by supervisors towards associates. Did frequently get pay wrong at end of month, and upon starting put me under wrong tax bracket, so more unnecessary money was deducted from my pay, and had to wait until following start of new economic year to claim the money back.