5. Juni 2016
Reaktion von Premier Inn
9yHi, thanks very much for taking the time to post a review. We are extremely sad to hear that you no longer enjoy working at Premier Inn and feel like you can only give us a 2/5.
Working in the hospitality industry can be incredibly demanding as I am sure you are well aware. The recent restructure was a long considered process and in a constantly changing world, we are sometimes forced to make changes in order to stay successful. This means we occasionally have to make difficult decisions. Change does take time to 'bed in' and in June, when you wrote your review, the changes would have been very fresh.
The people who work at Premier Inn and the guests we serve will always be our most important priorities. I would strongly urge you to speak to your Line Manager about your frustrations to see what can be done. Alternatively, I'd be happy to speak with you personally in more detail about your frustrations, so please do not hesitate to contact me at Samantha.Mottram@whitbread.com.
Sam Mottram, Operations Director - Solus UK Regions