Love it here - Customer Success Manager (CSM) bei Practice by Numbers: Mitarbeiterbewertung

Still in somewhat of a start up phase but growing rapidly. The product is amazing and only keeps getting better amongst competitors. Employees are committed and invested in growing this company into the number one dental software out there.

There’s always going to be room for growth and a learning curve in start up environments. PbN is on track to succeed.

I do not have a single positive to say about this company.

If I had to pick one thing that sums up Practice by Numbers, it would be how I have heard the owner make casual disparaging comments about employees on group calls. I’ve never seen leadership that will so flippantly talk about people so poorly. From my observations and personal experience, don’t count on being shown any kind of appreciation for the hard work and extra hours you put in to your job. There is no company culture to speak of and no structured HR (one of the owners pretends to be the HR department). Speaking of the owners, the company is owned by a husband and wife, and a school time friend. If you can imagine how the company is run from that kind of ownership, you would be right. They are trying to punch above their weight class. The product is decent. But by comparison, the competition are real businesses, with real offices, led and staffed by real professionals. Practice by Numbers has their official business address as one of the dental office locations owned by the dentist founder. They are one step above a business running out of someone’s garage address. Don’t get me wrong, there is some structure. Just not the kind you think . If you are part of their ‘India’ club, then all is good. If not, well it might just feel like you are on the outside looking in the window. The bottom line is if you enjoy a work setting that induces anxiety, burnout, emotional distress, high-pressure and low-support, then Practice by Numbers is for you.