Pros
Direct line managers care about their employees
No opposition to taking vacation days even if requested last minute
Star employees are recognized and rewarded with raises and promotions
Rewards and recognition program is overall pretty good
If you are the type of person that would like to find a company you can stick around for the long haul and retire in, then this is the company. We have a number of employees that have been around for 20+ years
Decent benefits coverage for dental and health (not the best but certainly not the worst)
We were able to avoid layoffs during the economic downturn
Very diverse culture and community
Despite the below cons, the company employee engagement score is very high
Kontras
Lack of technology is appalling. Only this year have we started using scanners for shipments.
Many process are documented on personal spreadsheets rather than actual information systems
Senior management focuses on penny pinching rather than understand the ROIs of certain investments (ie its people)
Senior team is rarely visible and their only focus is what goes on in the Operations department
Pay and compensation is not competitive to the industry
Much of the culture is still entrenched in the old shool transportation industry where the all the effort and focus went into pushing freight rather than improving the surrounning and supporting activities
With this old school culture comes a greater difficulty for women in the company to prove themselves and be taken seriously
Innovation is stagnant despite the numerous opportunities available