The worst company I have ever worked at - Customer Service Representative bei Pockit: Mitarbeiterbewertung

They could not care less about their customers. You are penalised if you even question management’s decision (even if the processes clearly aren’t working and the whole team has raised it). So many things go wrong every day and management ignore staff who raise it, meaning staff have to deal with ridiculous amounts of abuse from customers, but management don’t care. No room for growth. CEO probably has no idea who anyone is (nor does he care) Conversations with HR and management are not kept private. I had a conversation with a manager who then proceeded to ring other staff members 5 minutes later to tell them what had happened, professionalism at its finest.