Demand > Supply - Field Service Technician bei Plug Power: Mitarbeiterbewertung

Clients such as Amazon and Walmart request too much of a time commitment outside of working hours causing employees to be perpetually on call while not being compensated for on call hours. Clients are quick to escalate minor inconveniences to production to upper management causing frequent reworks to field service processes Blame very often falls on frontline Employees when clients are inconvenienced with hearing the side of said employees.