Management is Clueless - Customer Success Manager bei PlanHub: Mitarbeiterbewertung

2.0
7. Juni 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Base Salary is decent and working remote

Kontras

Management has no clue about the product and most importantly about the customer. They hire management from outside instead of promoting within and they aren't trained properly. The managers then believe they know better and want to take no advise from those experts that have been doing this for a very long time. They micromanage to a degree I have never seen in any industry. For the CSMs it's all about call volume and nothing else.

Mehr Bewertungen zu PlanHub entdecken

5.0
31. Juli 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

1. Even though company is a startup they have a great process in place 2. People are very helpful 3. Great opportunity to learn new technologies

Kontras

I dont find any yet:)

5.0
19. Feb. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

I just started working at PlanHub not too long ago. It feels amazing to be a part of a supportive, encouraging team environment with long-term plans for a career growth in construction. In a nutshell, PlanHub connects General Contractors to our Subcontractors by posting their projects on our site. PlanHub is a sparkling, rare gem of a company that trains employees, fits them right in, & achieves a healthy work-life balance. Some of the tangible benefits: - Remote work. You can work from home across the USA while the main office is located in West Palm Beach, Florida. - Unlimited PTO. You can take time off whenever you need to in a responsible manner. - Work-life balance. PlanHub understands the importance of balancing work & personal life. From remote work, unlimited PTO policy. - Culture. PlanHub's culture is a culture of growth, support, open communication, transparency, & a culture of taking care of each other so the entire group succeeds. - Supportive Management. Management here is very forward-thinking, innovative, & hard-working. You couldn't find a better group to lead us. This is a place where one can spend a really long time (or even forever) at & view this as their final destination career in life, rather than a stepping stone. A career to raise their family, & enjoy a comfortable retirement in. I take a great deal of pride in being here, & no place where I'd rather be than at PlanHub.

Kontras

Nothing. There's nothing bad to say about PlanHub in my words. If you had a bad experience here, then it probably wasn't the right fit for you.

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