Crushing Workload In a High-Stress, Call Center Environment - Specialist bei Paycom: Mitarbeiterbewertung

2.0
22. März 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

-the gym at the Grapevine Office is fantastic

Kontras

-You will be handed a completely unmanageable workload for which you will not have the training or resources to handle -Super high turnover rate in the PSD department due to burn out. I've never worked anywhere where so many people get fired or quit without notice. A person who has been in this department for a year and a half is considered quite senior. -They'll ease you in with 3 months of training and then drop a crazy amount of work that will require massive amounts of overtime. Be prepared to put in 50 hour weeks just to try and keep up with the workload -They will try to downplay this, but this is call center work in which your every move will be tracked. -You will have to beg your friends to watch your emails(unpaid extra work) whenever you get sick or take time off.

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Reaktion von Paycom
2y
At Paycom, we believe when our people are at their best, so is our organization. We place significant importance on providing team members with a supportive work environment that fosters open communication and equips everyone with the relevant training and resources to be successful, including discussions around workload and wellness. We appreciate your feedback and continuously seek ways to enhance our workplace environment. We strongly encourage you to share your feedback with your leader or HR Business Partner. In addition, you can reach out to HR leadership at hrmgmt@paycomonline.com.

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5.0
26. Juni 2026
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Pros

Great environment to be working in

Kontras

Job security was really scary

2.0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Kontras

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
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