Pros
The benefits are fantastic and the $4 lunches are pretty swell. I made some cool friends working here.
Kontras
This job might be right for someone, but boy was it not for me. They expect you to juggle dozens upon dozens of client emails and phone calls. It would be one thing if you just had to care for your own clients like the recruiter promised, but you've got to deal with literally everybody. You will also come out of training deeply unprepared and have to dig deep for answers to client questions, and the client may grow impatient waiting on you. You likely won't have it all finished by the end of the day, and you'll probably have an unreal number of tickets to follow up on because the departments that deal with the most important questions are not client facing and take their sweet time. If you've got an iron constitution and think you can handle all this responsibility, go for it. As for me, I will keep looking for something less stressful.
