Bad. - Quality Assurance Analyst bei Paycom: Mitarbeiterbewertung

1.0
16. Dez. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

$1 health insurance, very solid immediate team culture.

Kontras

C-Level management is entirely untrustworthy, as others have noted. Pulling WFH with hardly a month’s notice after saying for months that the situation is permanent is unacceptable. Especially when the decision came out of the blue, with zero data to back the decision. This isn’t a matter of “needing time” to process this decision - it’s absolutely up heartless and gutless. The fallout from this decision is going to leave the department gutted from the ensuing mass exodus. Those who remain are going to be overrun with issues and those who join will be thrown into a dumpster fire of a situation with little to no knowledge of the system. Until upper management grows a heart or is ousted, I’d advise staying away.

Mehr Bewertungen zu Paycom entdecken

5.0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great environment to be working in

Kontras

Job security was really scary

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Reaktion von Paycom
1w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
17. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Kontras

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Reaktion von Paycom
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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