PSD Management Soiling CEOs Vision - PSD bei Paycom: Mitarbeiterbewertung

2.0
22. Juli 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

$1 health insurance High pay if you put in the time. Recently revamped accruals- more PTO $4 catered lunches Year End Party On-site employee appreciation events

Kontras

-Management in PSD department. We are led with a “trail and error” approach. Processes are often rolled out and then rolled back when the irrationality becomes apparent. Every week brings and even poorer thought out plan than the previous. This is the result of promoting people who incur favor from upper management as opposed to earning their promotions based on merit. -Unrealistic expectations of client facing roles. -Increased workload with no accompanying support from management. -Reactive process changes and job functionalities. Something has to go very wrong to initiate any kind of change. -Decline in quality of product. Massive IT problems. -Continuous set-up issues for new clients -No accountability from supporting departments- specialist told to take ownership of every error.

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Reaktion von Paycom
8y
We would like to make sure you understand the tremendous growth Paycom has experienced over the past year and a half. The company is listening and we encourage you to use the anonymous third-party hotline because we understand that in some situations, employees may not feel comfortable addressing any questions or concerns with supervisors. Our clients’ success is one of our top priorities and software enhancements to improve service to our clients will be continuous. We appreciate your dedication to the company’s vision and encourage you to share any solutions that can help us improve. We will be sure to share your feedback with the leadership team.

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5.0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great environment to be working in

Kontras

Job security was really scary

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Reaktion von Paycom
1w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
17. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Kontras

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
avatar
Reaktion von Paycom
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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