Great Benefits, But Long Hours - New Client Setup bei Paycom: Mitarbeiterbewertung

3.0
14. Feb. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team atmosphere and positive company growth. Also, has wonderful benefits like health insurance, catered lunches, retirement, etc.

Kontras

In the New Client Setup department it was a lot of long hours. I worked a lot of overtime and several weekends in order to meet the deadlines that were required of us. I had numerous weeks where I was working over 70 hours. That would not have been so bad, if more vacation time had been available, however, I was only allowed 5 vacation days that first year.

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Reaktion von Paycom
9y
Thank you for taking the time to leave a review. Like many other companies, Paycom has peak periods during the year when we rely and trust our employees to “go the extra mile” and communicate this expectation to both job candidates and current employees. We’re dedicated to providing our clients consistent and reliable service and support whenever they need us. One of our primary responsibilities as payroll and human capital management service provider is to make sure our clients have the service and support they need to run their businesses and pay their employees. We understand that this can be challenging for some and Paycom continues to make investments in both people and technology to streamline these peak periods for the benefit of our clients, their employees AND Paycom’s employees. We appreciate your efforts to help serve our new clients. We appreciate the feedback and wish you success in the future.

Mehr Bewertungen zu Paycom entdecken

5.0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great environment to be working in

Kontras

Job security was really scary

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Reaktion von Paycom
1w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
17. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Kontras

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Reaktion von Paycom
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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