Undervalued - Field Support Specialist bei Paychex: Mitarbeiterbewertung

3.0
4. Juli 2010
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits, great team-oriented atmosphere and flexible work hours and time off.

Kontras

The pay is not equivalent to the job duties you do on a daily basis. You not only end up doing your own job duties, but the duties of the sales reps, sales manager and sometimes those of corporate. There is also no official training for this position. You might get lucky and spend a few days looking over the shoulder of another specialist, but after that point you're on your own. Raises are miniscule and are really not distributed based on performance. You could be the hardest working person or the just doing the bare minimum and you will both get the same merit increase. There are bonuses, however they are completely dependent on the performance of your team and most will never get anything in the triple digits, if anything at all. The job is really only great to get some experience and move on to another company unless you want to be a sales rep. If you don't want to be a sales rep, your possibilities of moving into another position are marginal at best.

Mehr Bewertungen zu Paychex entdecken

5.0
2. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

- Sales training - Team support - Goal oriented work

Kontras

Day to day misaligned with company values

1.0
1. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Nothing is good about working here.

Kontras

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

1
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle