Stay away from working here! Unless you like asking for permission to go to the bathroom. - 401k Service Partner bei Paychex: Mitarbeiterbewertung

1.0
14. Apr. 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

Health benefits and an on-site cafeteria.

Kontras

They force you to ask for permission to use the bathroom in a group chat for everyone to see. No time granted for any personal or professional development. Supervisors will message you after 30 seconds of not being Available on the phones and ask you why you’re unavailable. Then those same supervisors leave early 3 out of 5 days a week.

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Reaktion von Paychex
7y
Thank you for leaving this review. We apologize that your experience with Paychex has been negative. Based on your feedback we can see there is room for improvement. If you would like a further discussion regarding your feedback, please contact employee_relations@paychex.com. We will be following up on these concerns and would like to thank you for sharing your experience.

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5.0
2. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Sales training - Team support - Goal oriented work

Kontras

Day to day misaligned with company values

1.0
1. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Nothing is good about working here.

Kontras

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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