Pros
With Troy no longer in the CEO role, the company needs to prove that it can preserve what made it special. His absence will be felt, especially in the areas of vision, customer-market coherence, cross-org technical depth, and the ability to bring out the best in people. The company feels at best in search of direction and leadership without him. Troy was the kind of founder people join a company to work with. He had a rare ability to imagine what the world could become and then rally people around that future. He was a visionary systems thinker, but what made him especially effective was that he was also a team orchestrator. He could see how different people’s skills, instincts, and experiences fit together, often before they saw it themselves. That encouraged people do some of the best work of their careers. The company’s ambition came from that combination: huge technical vision, high standards, and a real belief in people. It created a culture where people were asked to stretch, but also where the work felt connected to a larger purpose.
Kontras
This isn’t con per se. I’ve read some of the (curious) complaints below. These are self describing: Troy didn’t suffer fools. He was incredibly open to discuss, collaborate, and mentor. Sometimes it was a paradigm shift you had invest intellectual rigor to fully understand. But once you got it 🤯. You were always given many chances — probably too many. But if you were lazy, or didn’t put the intellectual effort, he would move on or replace you. As it should be.