Great Company - Contact Centre Advisor bei Parsley Box: Mitarbeiterbewertung

Good Pay Hybrid working Gym

Holidays not approved bad management

The role itself was really wholesome - the elderly would call in and order their meals over the phone. They often called partly to order and partly because they didn’t have many people to talk to. It was lovely to speak to people and offer them some company by just chatting to them

The company started having outlandish expectations with the call SLAs to be 6 minutes, which meant the customers felt rushed and didn’t enjoy the service, many of them elderly who struggled with getting the order through in that space of time