Pros
Pay was decent, $10 an hour for cashier/server position Free food on shift, with some healthy options $$ Bonuses if you pass the "secret shopper test" Wasn't a hard job, just busy
Kontras
Customers can be rude as this is pretty much "the mcdonalds of Chinese food" Customers would spill sweet and sour sauce and rice everywhere and not care. Dining room was impossible to keep clean. You are 100% screwed over if someone calls in on a busy day like Friday at lunch. When working in the drive thru, pretty often I would have to take orders and prepare food into the togo bag. This slowed down the line and caused errors. Ideally, a fast food restaurant should have someone solely working the register and talking thru the window, while another person prepares their order. This lack of organization and attempt at combining 2 jobs into 1 led to me quitting.